Lake homes, lockboxes, and same-day Airbnb checkouts work best when you know who is walking in. Exclusive Housekeeping is glad to screen, train, and stand behind every cleaner we send to Indian River, Petoskey, Cheboygan, Gaylord, Harbor Springs, and the towns within 30 miles of 49749.
We clean year-round houses and short-term rentals. That means we are often in a property when the owner is at work, downstate, or between guests. Screening is how we look after the homes we are trusted with — kitchens, nurseries, and rental turnovers included.
New team members complete the steps below before they are scheduled on a recurring route, a deep clean, or an STR checkout. We prefer you meet a prepared professional, not a first-day experiment.
A consistent, thoughtful path from application to first client visit.
We collect a real application, work history, and contact information. Identity is confirmed before anyone is considered for client homes. We look for people who can show up on Northern Michigan time — winter roads included — and who take pride in the work.
Our managers interview for reliability, communication, and how someone handles keys, pets, and owner notes. Vacation rental work is discussed plainly: lockboxes, same-day turnovers, offsite laundry, and the standard we owe a guest who has never met us.
Candidates complete a background check before they are dispatched to occupied homes or unoccupied rentals. A background check is part of how we care for your property. Results are reviewed before anyone is scheduled.
Where prior cleaning, hospitality, or service work exists, we look at it. Gaps and job-hopping get questions. Airbnb hosts and busy families are trusting us with entry codes; we would rather hire slower than explain a bad hire later.
New cleaners learn our residential checklist, STR turnover expectations, product preferences (including eco-friendly options when a client asks), and how we document a visit. They work with experienced Exclusive teams before they run a home alone.
Jobs run under our commercial general liability policy and our name—not a gig profile. Schedules, notes, and invoices live in the Customer Portal so you can see who is coming and what is due. Issues get a manager, not a vanished contractor.
Screening does not stop at the first clean. Exclusive Housekeeping keeps a small, local roster on purpose. We serve a defined radius so the same people return to the same cottages and in-town homes. Clients can leave access notes, gate codes, and laundry preferences in the portal instead of texting a new stranger every week.
We expect punctuality, no unannounced guests on a job, respect for cameras and household rules, and a clean report if something is damaged or missing. Property managers who book bulk checkout dates should not have to wonder whether “the crew” is actually ours.
If a standard is missed, please tell us the same day. We are happy to make it right — that is part of being a licensed and insured local team you can call by name.
Indian River and Petoskey properties often sit empty between weekends. Cheboygan and Gaylord homes may have kids, pets, or a lockbox on a lake road. A professional house cleaning for busy families and a same-day Airbnb cleaning service have the same requirement: the person with the code is someone we have already decided we trust.
You can also review our license and insurance documents. Screening plus coverage is the pair most owners actually want—not one or the other.
Request a quote 231-290-0737 License & insurance